1st Line Support handle applications within Microsoft 365, Operating System, and Mobile Devices connected to Office 365. Within the 1st Line Support includes support for current and previous two versions of applications as well as operating systems.

CIO Update is for you as a customer to get better control of how your daily work goes, so that you have an overview of the service, its SLA, monitoring, etc. These meetings are also available to collect any questions about delivery in as well as get information about the news that comes.

Gives your organization control of costs associated to licenses and cloud services.

Presents actual usage and adoption levels for online services across your organization.

CxO Update is a forum where we look forward and with a great focus on business value based on your business, which means that the forum is not solely aimed at "IT people".

One of the greatest benefits of Microsoft’s cloud services is the fact that they are evergreen, meaning that existing services are updated automatically and new features are released continuously. Good management of these services is of crucial importance to be secure and feel safe. A configuration that was up to date when implemented could be completely obsolete today. ​To face this challenge, Altitude 365 has designed a service for Microsoft 365 Cybersecurity Lifecycle Management.

The base of our Managed Services is "Fundamental", which gives you access to our Single Point Of Contact (SPOC) for error recovery of 2nd and 3rd line support.

Simple and secure collaboration with any user from any partner

Onboarding is an automated and continuous service that, through intuitive emails, provides tips and trials for Office 365, news in services and calendar events such as Guides for absence announcements at summer and Christmas days

Based on your Company´s specific requirements, it may be appropiate to add an SLA, which means that Incidents within the framwork for "Fundamental" have a maximum Response Time from our Team of Specialists.